The integrated relationship management framework

“investigating the relationship between knowledge management and customer satisfaction considering to the e-services”

چکیده : این مطالعه تاثیر مدیریت دانش بر رضایتمندی مشتریان با توجه به خدمات الکترونیک در سازمان حمل و نقل و پایانه های استان سیستان و بلوچستان را مورد بررسی قرار می دهد. جامعه آماری این تحقیق مدیران، سرپرستان و کارشناسان مشغول به کار در سازمان حمل و نقل و پایانه های استان سیستان و بلوچستان بوده که مجموعا 94 نفر می باشند. برای تعیین حداقل نمونه از جدول مورگان استفاده شده است. که با توجه به جدول ...

Integrated and Problem-Based Management of the Watershed using Strategic Planning Framework

The study aimed to provide a pilot plan to integratedly manage the Barar-rud Watershed in Mazandaran Province based on existing problems. Accordingly, various strategies and their prioritizations were developed for the watershed. Towards that, SWOT was developed through field observation and face-to-face interviews with local stackeholders. The SWOT and quantitative strategic planning matrix we...

Integrated management framework for dynamic virtual organisations

The trend towards Service Oriented Architecture (SOA) based distributed applications for all kind of business applications lead to a corresponding change in the Grid community. This move away from proprietary solutions and protocols for Grid applications utilizing also Web Services specifications following the SOA paradigm requires also a change of the underlying collaboration model. This model...

Global Strategic Framework for Integrated Vector Management

The designations employed and the presentation of the material in this publication do not imply the expression of any opinion whatsoever on the part of the World Health Organization concerning the legal status of any country, territory, city or area or of its authorities, or concerning the delimitation of its frontiers or boundaries. Dotted lines on maps represent approximate border lines for w...

A Benchmark Framework for Integrated Risk Management